Data and AI company Databricks has introduced the Data Intelligence Platform for Communications, specifically designed for telecommunications carriers and network service providers.
This new platform offers a unified foundation for data and AI, enabling Communication Service Providers (CSPs) to gain comprehensive insights into their networks, operations, and customer interactions while ensuring data privacy and protection of confidential IP.
The platform is built on an open lakehouse architecture, combining advanced data management, governance, and sharing capabilities with generative AI and machine learning tools.
This innovation comes at a time when the communications industry faces unprecedented changes, including surging global traffic and heightened consumer expectations for quality services.
Databricks developed this platform to help CSPs forecast market trends, predict demand patterns, monetize data, and democratize data insights across their organizations. AT&T, an early adopter, utilizes the platform for fraud protection and enhancing operational efficiencies.
Andy Markus, Chief Data Officer at AT&T, highlights the platform’s role in unifying data and AI, enriching products, and fostering an environment where thousands of employees leverage AI tools for data-driven decision-making. – AsiaTechDesk.com